By registering with or using bdbj, you agree to this Privacy Policy. We promise — your personal information will never be sold or misused.
01 What Information We Collect
When you create an account, use our services, or contact us at bdbj, we collect various types of information. This privacy policy clearly explains what data we collect, why we collect it, and how it is used.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification & KYC |
| Contact Information | Mobile number, email address | Account Communications & Notifications |
| Financial Information | Mobile Pay/Nagad number, bank account | Deposit & Withdrawal Process |
| Usage Data | Betting history, login times, device information | Service Improvement & Security |
| Technical Information | IP address, browser, operating system | Fraud Prevention |
We only collect information that is necessary to provide our services. Collecting unnecessary or excessive data is against our policy.
During KYC verification, we may request a photo or document scan. This information is stored under strict encryption and used solely for identity verification.
02 How Your Information Is Used
Bdbj uses your information only for specified purposes. We never use your data for any other purpose without your consent.
Primary Use Cases:
- To create and manage your account and ensure its security
- To process deposits, withdrawals, and financial transactions
- To complete KYC verification and confirm your age
- To send bonuses, promotions, and VIP offers
- To troubleshoot technical issues on the platform
- To prevent fraud, manipulation, and money laundering
- To meet legal and regulatory obligations
- To analyze user experience and improve our services
You can unsubscribe from marketing emails or SMS at any time. However, important account notifications cannot be turned off, as they are essential to your account security.
Bdbj will never use your data to make automated decisions that could harm you. Any analysis related to responsible gaming is conducted solely for your protection.
03 Data Sharing Policy
Bdbj does not sell your personal information to third parties. However, limited data may be shared in certain specific circumstances:
- Payment Provider: Only the financial information necessary to verify transactions with Mobile Pay, Nagad, Rocket, or your bank is shared.
- KYC Partner: Your information may be shared with approved verification service providers to complete identity verification.
- Law Enforcement: Information may be disclosed to authorities as required by government order or as part of a lawful legal process.
- Technology Service Provider: Server hosting, security, and analytics partners may have access to limited, encrypted data.
Every third party is required to sign a strict data privacy agreement with bdbj. They may only use your information for the specified purpose and are not permitted to share it with any other party.
For international data transfers, bdbj always complies with applicable data protection laws and ensures the security of your information.
04 Cookies & Tracking Technologies
Bdbj uses cookies and similar technologies on its website and app to enhance your browsing experience and maintain service quality.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security tokens | Cleared at end of session |
| Preference Cookies | Remembering language, theme, and account settings | 1 year |
| Analytics Cookies | Page visits and usage pattern analysis | 6 Months |
| Security Cookies | Fraud detection and prevention of multiple logins | 30 Days |
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain platform features. bdbj does not use any third-party advertising cookies.
05 Data Protection Practices
Bdbj follows the highest industry standards to protect your data. Our security infrastructure is regularly updated and audited.
- 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
- AES-256 Storage Encryption: All sensitive data stored on our servers is encrypted.
- Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
- Regular Security Audits: Regular penetration testing and audits conducted by independent third parties.
- Firewall & DDoS Protection: Multiple layers of protection at the server level.
- Restricted Access: Staff are granted access only to the information they need.
If you notice any suspicious activity on your account, change your password immediately and support@bdbj.clickto let us know. We'll get back to you within 24 hours.
In the event of a data breach, bdbj will notify affected users within 72 hours and take immediate remedial action.
06 Your Rights
As a bdbj user, you have certain important rights regarding your personal data. We respect these rights and aim to fulfill them as promptly as possible.
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to Restrict Processing: You can request that the processing of your data be restricted in certain specific cases.
- Right to Portability: You may request an export of your data in a machine-readable format.
- Right to Object: You may object to the use of your data for marketing or profiling purposes.
To exercise these rights support@bdbj.clickto send us an email. We typically respond to requests within 30 days. Please note that in some cases, deletion may not be possible due to legal obligations.
If you'd like to close your account or delete your data, please contact us directly via live chat or email. To learn more about self-exclusion, Responsible Gaming page.
07 Data Retention Period
Bdbj does not retain your information beyond what is necessary. We store different types of data for different periods in accordance with our data retention policy:
- Account information: For the duration of active account + 5 years after closure (legal requirement).
- Financial transaction details: 7 years (in accordance with Bangladesh financial regulations).
- KYC documents: 5 years after verification.
- Betting history: 2 years after account closure.
- Customer support conversations: 3 years.
- Technical Logs: 12 months.
Once the retention period expires, data is permanently deleted or anonymized through secure methods so that no individual can be identified.
08 Contact & Policy Updates
If you have any questions, comments, or complaints about this privacy policy, please contact us:
- Email: support@bdbj.click
- Live Chat: Available on the platform 24/7
- Response time: Typically 3–24 hours
Policy Updates: bdbj may update this privacy policy at any time. For significant changes, we will notify you in advance via email or an on-platform notification. The date of the latest update is shown at the top of this page.
We believe transparency is the foundation of trust. We are always committed to protecting your privacy. If you have any concerns, feel free to reach out to us.